We are out of network for all insurance providers so we do expect the full cost up front. We do provide forms
you can submit to your insurance company in order to receive partial to full reimbursement for the exam.
We often get questions about insurance. We are what is referred to as “out of network” for all insurance
companies. This just means we do not have a contract with any insurance companies. Vision rehabilitation
therapy is a specialized field based on neuroplasticity that most insurance companies have not yet recognized;
we are hopeful that they will do so in the future. For now, we have set rates that are reasonable and also allow
us to continue to provide the best vision rehabilitation therapy equipment available. The best part is that we are
able to offer these services at a rate that is lower than the national vision rehabilitation therapy average!
Payment for services is required at the time of service. We offer a 10% discount for prepayment of 10 vision
rehabilitation therapy sessions; it is then the patient’s choice as to whether or not they want to submit a claim
to insurance. Often the best first step is to call your insurance company to see if it is a covered service, and
how their process works for submitting out-of-network claims. It may be as simple as filling out a claim form on
your insurance provider’s website
We will do as much as we can to help you if you choose to submit a claim. Every time you make a payment
with us, we can print an itemized receipt for you. This will also provide you with your date of service and any
diagnostic codes and procedure codes that apply. We can also provide a letter to the insurance company
explaining the medical necessity of vision rehabilitation therapy.
The unfortunate reality is that most insurance companies do not pay for vision rehabilitation therapy. It is seen
as experimental (it is NOT) or educational. We understand that this can make it difficult for many patients to
have access to vision rehabilitation therapy. For patients who need it, we also accept Care Credit as a means
of financing vision rehabilitation therapy (we are unable to use Care Credit for the 10 pre-paid session due to
their terms). Feel free to tell your insurance company what services YOU feel should be covered! You are the
consumer, so your voice matters. If more people speak up, maybe eventually the status quo will change! In
the meantime, let us know how we can help. We are happy to answer any questions you have! Feel free
to CONTACT US any time.